By placing an order on Zamoclix. you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (the USA) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Return of Bag for any reason the cost of the return is barrow by the customer, once you ship the item to our address and we received the bag then we are able to refund your money.
B. RETURN PROCESS
To start a return, you can contact us at [email protected] or call us at +1 (231) 480-1989. If your return is accepted, We will give you the return address you need to ship the item to said address, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
C. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us at [email protected] or call us at +1 (231) 480-1989.
E. RESTOCKING FEE
We are charging a fee on returns.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Once the item is restocked and delivered to our mailing address then we are able to refund your order, please don’t hesitate us before the item not shipped back to our address.
Please email us at [email protected] or call us at +1 (231) 480-1989 and someone from Customer support can assist you.